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Payment link expired before customer paid
#88 · Aug 11, 2026
I generated a payment link for booking #1039 but my client says it had expired when they opened it two days later. Can links be extended?
Add a second traveler to booking #1036
#87 · Aug 9, 2026
My client wants to bring a colleague on the Kenya safari. How do I add a traveler and re-quote without cancelling?
Commission rate on featured packages
#86 · Aug 4, 2026
The Maldives package shows 15% but my statement calculated 12%. Which rate applies for Gold tier?
Cannot upload passport scans
#85 · Jul 28, 2026
The upload spinner runs forever on the customer profile page. Tried Chrome and Safari.